#AAA COOPER TRACKING LTL PRO#
BBB Business Profiles are subject to change at any time. Enter AAA Cooper Tracking number / PRO No / Bill of Lading (BOL) No in below web tracker system to track and trace your ACT Transportation (AACT), Freight, Shipment, LTL Trucking Load, Package delivery status details online. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. "*****" calls and says they got an email they're not allowed to pickup at our location anymore despite having an open account with no invoices due.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Lo and behold, we get a check the next day (dated March 16th) for near $1542.75 instead of applying it to our account.Today, I was provided a rate confirmation by AAA Cooper, a BOL, also provided by AAA Cooper, and a pickup confirmation also provided by, you guessed it, AAA Cooper. He stated, "it does matter, you haven't been paying your bill." I told him to cancel the order, as we're still waiting on AAA Cooper to settle a $1542.75 claim and it's been several months. He asked if it was going to be prepay or collect, which we have an open, active account with AAA Cooper. The threats continued to take the freight back or face storage fees until communication stopped.A few weeks ago, I scheduled a pallet and received a call from our local terminal.
Their claims department was seemingly nonexistent. A claim was filed after the receiver notified us of the damage, yet during that time (January '23) the terminal manager started emailing threatening storage fees. Online payments isn't an option with them.Second issue, they damaged a transfer switch in Novembusting the screen. How did I figure this out after years of sending a check a month? They applied all of one month ($1716.11) to a $268.08 shipment and marked the rest of the Pro's late. They needed each individual shipment labelled with exactly how much to apply to each Pro. You can't send them a check for $2700 for the months worth of shipments. Say we had several pallets go out for the month and had a total of $2700. First problem, we had was their billing department.
#AAA COOPER TRACKING LTL DRIVER#
Their local terminal seems ok, with a few bad apples, but overall our rep and driver were fantastic people. What's it going to take to get a decent LTL carrier? I'll preface with we've had a relationship with AAA Cooper for years.
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